Engaged employees are those who are highly passionate about their work and are fully committed to the mission and vision of the organization. In order to get your employees to be so engaged and committed, communication plays a huge role. Communication is key in engaged workspace and in this article you will find out why.
Personnel and public relations professionals recommend thinking and working on internal communication for any company (or institution),. You should do that regardless of the number of employees, the form of the organization’s operation or other factors. Because it is about building the organizational culture and ensuring a comprehensive exchange of ideas.
Internal organizational communication
The happiness, productivity and wellbeing of the employees all begins on the inside of a company. It is important to ensure that it is clear to each and every employee as well as the managers.
Internal communication plays an important role in the processes of attracting new employees and involving personnel. It must provide answers to all kinds of questions that are essential for effective daily work. From clearly defined and known tasks and expected results of your work to answers to such practical questions as to how and where to submit a leave request.
We can assess whether internal communication in our company has been done effectively by hearing employees’ answers to three basic questions
Those are the following:
- Where is the company going – what are its goals?
- What is my (employee) role in the company?
- What can I expect in the future?
Where is the company going – what are the goals?
Although this question might seem obvious to the company’s management and quite simple to answer, it is worth making sure that the entire team knows about the organization’s goals.
It is only natural if an employee wants to understand the situation and possible changes in the organization. Since the employee probably wants to grow and evolve over time carreer wise, it is important to know the goals that should be achieved.
Also, clearly defined common goals help to make the right decision in your area of responsibility in the company. If this information about the future perspective is not provided within the company, employees create their own interpretation or seek external news sources that are not always true. Remember that communication is key in engaged workspace that you want to provide to your hires.
What is my (employee) role in the company?
Just as the most frequently asked questions of a small child start with “why?”, a new employee, when joining the company, usually has similar questions about his role in the company. Those questions can be “what should I do and how should I do it, what result is expected of me and why am I at all here”.
So that each employee knows how his work contributes to the achievement of the organization’s goals. As experience and research show, awareness of one’s own contribution and achievement is important for employee satisfaction and engagement.
What can I expect in the future?
Are the employees able to answer in the context of the organization – how can I build my future in it as the company develops? What is the future of the company and my place in it?
Communication is the main basis of cooperation. It builds trust, removes ignorance and confusion as well as increases productivity and brings the team together.
Perhaps one of the most important functions of internal communication is the involvement of employees in decision-making and the expression of their opinions and ideas. That should also have a place in the internal communication strategy.
Find out more in the article Importance of communication in a workplace.
Communication is key in an engaged workspace and it is worth knowing that nothing can run smoothly in an organization without proper communication.